Privacy policy.
Effective Date: December 1, 2024
MyCare Home Health Services LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, or communications.
1. Information We Collect
We may collect the following types of information to provide our services effectively:
Personal Information
Name, address, phone number, and email address.
Date of birth, gender, and emergency contact details.
Health Information
Medical history, diagnoses, medications, and treatment plans.
Information required to create and deliver custom care plans.
Payment Information
Billing address and payment details (e.g., credit card or bank information).
Technical Information
IP address, browser type, and usage data when visiting our website.
2. How We Use Your Information
We use the information collected for the following purposes:
To assess, plan, and provide personalized care services.
To communicate with you regarding services, updates, and inquiries.
To process payments and manage billing.
To comply with legal and regulatory requirements.
To improve our website, services, and overall customer experience.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following instances:
With Service Providers: Third-party vendors assisting us with billing, IT support, or other business functions.
With Medical Professionals: To coordinate care, if required and authorized.
With Legal Authorities: To comply with applicable laws, regulations, or legal requests.
With Your Consent: If you authorize the sharing of your information with specific individuals or organizations.
4. How We Protect Your Information
We implement strict security measures to protect your personal and health information, including:
Encryption of sensitive data during transmission.
Secure storage systems to prevent unauthorized access.
Regular monitoring and updates to our security protocols.
Despite our efforts, no data transmission or storage system can be guaranteed 100% secure.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your information:
Access and Correction: Request access to or correction of your personal information.
Data Portability: Obtain a copy of your data in a portable format.
Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
Restrict Processing: Restrict the processing of your personal information in certain circumstances.
File Complaints: File a complaint with a regulatory authority if you believe your rights have been violated.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can disable cookies through your browser settings, but some features of the site may not function properly.
7. Retention of Information
We retain your personal and health information only for as long as necessary to provide services, comply with legal obligations, and fulfill contractual agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Phone: (781) 753-0839
Fax: (781) 490-7714
Email: info@mycarehomehealthservices.com
By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.